I recently undertook some Management Development Training about motivation and creating a positive culture within business. One of the many things that struck me was the importance of the language we use in creating a positive environment – and as a leader, how important it is to be aware ‘of the shadow that you cast’ and the impact your choice of language has on the business culture you are trying to nurture.
I was reminded of this when I read the article below on bnet.com last week – the 8 things you should never say to employees. When looked at in isolation all of them are pretty obvious, however I have to admit to cringing more than once as I went down the list and thought about some of the management mistakes I have made!!
Full article 8 things you should never say to employees