We feel proud when clients return and want to work with us again. This is at the very heart of the success of our business, which is why we understand that an assignment doesn’t end when a placement is made.
At the end of every assignment we will meet with you to find out what you thought and most importantly how we can improve. The lessons we learn from each assignment help us to continually improve the quality of our service – and as we recognise each client is individual this can help us tailor our solutions more specifically for you next time.
In combination with our market leading guarantee we make a post-placement commitment to maintain regular contact in a structured manner for the first year of the appointment. This is something we agree with you, so that you are comfortable with the levels and scope of the contact, which may or may not include updates with the successful candidate.
This is all part of our true model of partnering, providing you with a rounded view of how the first year of your appointment is progressing. It also means we are on hand to identify any issues that may arise before they develop into problems that may affect your business. We like to think of this as helping you obtain a threesixty degree view.